Property management systems (PMS) are significant for most hotels now. The hotel is one of the busiest places of all time. In that case, most of the time, human errors can happen because most of the employees work hard. Sometimes, some data and the service will need to be more accurate. Also, many other reasons…
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Xử lý điện thoại trong khách sạn.
Xử lý điện thoại trong khách sạn nên được thực hiện rất chính xác. Điều này là do một khách sạn nhận được một số lượng lớn các cuộc điện thoại mỗi ngày vì nhiều lý do khác nhau và khách sạn cũng gọi điện thoại cho các tổ chức khác vì nhiều lý do.…
How to Clean Any Shower Tile With In 10 Munite?
How to clean any shower tile within 10 minutes? this question asks anyone who wants to clean shower tiles. but you will think “How can do this within 10 minutes?” Of course, cleaning shower tiles is not hard. But you need to select the right cleaning solution and method. Many detest cleaning shower tiles, but…
Top 15 interview questions and answers – Trainee room attendant.
As a trainee room attendant, nailing your interview is crucial to secure your dream job. To help you prepare, we’ve compiled a list of the top 15 interview questions commonly asked during trainee room attendant interviews. These questions assess your skills, knowledge, and suitability for the role. From housekeeping to guest services, safety protocols to…
How To Deal With Lost And Found Properties In A Hotel?
How to deal with lost and found properties in a hotel? As someone studying the procedure of hotel operations, it is essential to know exactly about the above topic. Lost and found properties are also known as left-behind properties. What are lost and found properties in a hotel? If any item is found in a…
What are the cleaning agents and non-cleaning agents?
Cleaning agents are used to making it easier to clean any surface with cleaning equipment. Cleaning is removing any soil on any surface. It can do physical and chemical involving methods. We can use a broom, mops, dusters, cobweb brushes, etc., to clean the surface as clinging equipment. But if it is difficult to remove…
What are the important points in waste disposal in a hotel?
The waste of a hotel is large every day, and it must be removed correctly and safely. Waste is material that cannot be used. Not being able to dispose of the waste in the hotel correctly and in a timely manner can affect security issues, clutter and wastage of space, and affect the security of…
How to make a guest room change in the hotel.
After a hotel room is given to a guest, there are times when that room must be changed to another room. Several reasons mainly affect the room change. But there are two main reasons. They are because the guest is unhappy about the room. Other reason is room change due to maintainers’ problems. What are…
How To Handle Gust’s Complaints in a Hotel?
The thoughts and wishes of the guests who come to the hotel and what they expect from the hotel are varied. In such a situation, even if the hotel provides excellent services, the guest can complain for various reasons. Therefore, the hotel should handle the guest’s complaint correctly. But it is more challenging than it…
Room Facilities, Type of Rooms, Room Status and Room Status Report.
If you are waiting to work in a hotel or studying the process of a hotel, it will be more helpful to know about the type of rooms and room status. Before learning about the hotel room type, it is more beneficial to know about the things and facilities of a hotel room. It is…